The Service Model offered by AKRI Limited is based on several key service elements:
The study and analysis of a knowledge resource in a methodical way that is based on human expert knowledge acquisition:
This approach offers an excellent way to address knowledge resource management. It focuses directly on knowledge that is held and applied by the staff in an organisation. Studies are about the knowledge needed to carry out tasks at any level or complexity. Its outputs are intended to support management decision making. Typically, results are available within 4 weeks from the start of a project and managers can remain in control of on going knowledge management work.
A method based approach to business Problem Solving and Idea Development:
This system offers a way to make visible progress with difficult problems or Blue Sky ideas. An experienced analyst works with a small business group to study the problem/idea from a knowledge perspective. A full application of the method will move the business forward in the development of the idea or solution and will provide additional information to clarify the area being studied.
A guided approach to creating a Strategic Vision for Knowledge Management in an organisation:
Visits and interviews supplemented with workshop based discussion to take an organisation towards an approach to Knowledge Management that meets the needs of the business in terms of its knowledge resource. Whilst the approach considers many aspects of knowledge its focus is on knowledge held by staff/experts.
A range of staff education and training modules aimed at supporting knowledge and innovation in organisations.
Modules are structured to form a knowledge building strategy. Underpinning the whole scheme is a module to help staff to clarify their own thoughts and approaches to knowledge and the knowledge resource. The programme can eventually provide support for fully trained Knowledge Structure Analysts.
A critical look at innovation, its perceived benefits and anticipated deliverables, the barriers and practical options for improvement:
This programme is essentially workshop based and is intended to help delegates to understand innovation and what it may deliver. It specifically considers innovation within the context of organisational culture.