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Since this work has focused on a knowledge based approach, the obvious thing to conclude is that in order to become a better interviewer, a person should know more about interviewing.
This is the reason for producing the Knowledge Structure Map. Making the knowledge area of interviewing explicit in this way opens it up to critical challenge and therefore provides greater opportunities for debate within the knowledge area. In particular however, people can consider the map and seek out the information that they currently don’t have. This means that the map can contribute to the growth in knowledge of interviewers.
Later the map itself can be refined and improved so that the knowledge associated with interviewing becomes clearer and more accessible.
